Omniae LLC (“Omniae,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use the Omniae mobile application, website, and related services (collectively, the “Service”).
Please review this Privacy Policy carefully. By creating an account or using the Service, you acknowledge the data practices described in this Privacy Policy.
We may collect information that you provide directly to us, and information collected automatically when you use the Service.
Depending on how you use Omniae, we may collect:
We collect passport nationality to provide travel information that may vary based on a traveler’s nationality or travel document jurisdiction. Omniae does not currently collect passport numbers, passport scans, or copies of travel documents.
You are not required to provide optional information unless it is necessary to use a specific feature of the Service.
When you use Omniae, we may automatically collect certain technical and usage information, including:
Omniae does not currently collect precise geolocation through device location services.
If Omniae introduces a feature that requires precise location information in the future, we will provide appropriate notice and obtain any device permission or consent required by applicable law before collecting that information.
Omniae uses artificial intelligence to provide certain travel-related features.
When you use Omniae’s AI-powered features, we may process information you submit to generate travel recommendations, destination insights, safety information, and other responses.
AI interactions may include:
These interactions may be logged and processed to operate, maintain, evaluate, and improve Omniae and its AI-powered functionality.
Please do not submit highly sensitive personal information through AI-powered features unless it is necessary for the feature you are using.
Additional information regarding Omniae’s use of artificial intelligence is available in our AI Consent & Disclosure.
We use analytics technologies to understand how users interact with Omniae and to improve the Service.
Omniae uses PostHog as an analytics service provider.
Depending on our technical configuration, analytics data may include:
We use analytics information to:
Omniae does not use PostHog analytics data to sell personal information or serve targeted advertising.
Where required by applicable law, we will obtain consent before collecting non-essential analytics data or provide other legally required privacy controls.
For additional information regarding PostHog’s privacy practices, please review the PostHog Privacy Policy.
We may use information we collect to:
We do not sell your personal information.
We may disclose information in the following circumstances:
We may provide information to vendors and service providers that help us operate Omniae, including providers of cloud hosting, analytics, authentication, communications, technical infrastructure, and artificial intelligence services.
These service providers may process information on our behalf for the purpose of providing services to Omniae, subject to applicable contractual and legal requirements.
We may disclose information when required by law, legal process, or governmental request, or when we reasonably believe disclosure is necessary to protect rights, safety, security, or property.
Information may be disclosed or transferred in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Service, maintain account functionality, comply with legal obligations, resolve disputes, prevent fraud or misuse, and enforce our agreements.
Analytics information may be retained for a defined period based on our analytics configuration and operational needs.
Our current intended retention period for PostHog analytics data is up to 12 months, subject to technical configuration and applicable legal requirements.
When you permanently delete your Omniae account, we will delete or de-identify personal information associated with your account, except where retention is required or permitted by applicable law or reasonably necessary for legitimate legal, security, fraud prevention, or dispute-resolution purposes.
Backup copies or system records may remain for a limited period as part of routine backup, security, and disaster recovery processes before being deleted or overwritten.
Depending on your location and applicable law, you may have the right to:
You may permanently delete your Omniae account through the account settings within the Service. For step-by-step instructions, see our account deletion page.
You may also contact us regarding a privacy request at support@omniae.app.
We will respond to verified privacy requests within the timeframe required by applicable law.
We may need to verify your identity before completing certain privacy requests.
Where analytics controls are available within the Service, you may use those controls to manage non-essential analytics collection.
Where required by applicable law, Omniae will provide appropriate consent or opt-out mechanisms for non-essential analytics technologies.
Certain technical, security, authentication, and operational data may still be processed when necessary to provide, maintain, and protect the Service.
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
These safeguards may include encryption in transit and at rest where appropriate.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Omniae is based in the United States.
Your information may be processed or stored in the United States or other countries where Omniae or its service providers operate.
These countries may have data protection laws that differ from the laws of your country of residence.
Where required by applicable law, we take appropriate measures regarding international transfers of personal information.
Omniae is intended only for individuals who are at least 18 years of age.
You may not create an account or use the Service if you are under 18 years of age.
We do not knowingly collect personal information from individuals under 18.
If we become aware that we have collected personal information from an individual under 18, we will take reasonable steps to delete the information and, where appropriate, terminate the associated account.
If you believe that an individual under 18 has provided personal information to Omniae, please contact us at support@omniae.app.
Omniae uses artificial intelligence to provide travel recommendations, destination insights, safety information, and general travel guidance.
AI-generated information may not always be complete, current, or error-free.
Users should exercise independent judgment and verify critical travel information, including safety conditions, entry requirements, health requirements, and local laws or regulations.
Please review our AI Consent & Disclosure for additional information regarding Omniae’s use of artificial intelligence.
Omniae may use or integrate third-party service providers to operate and support the Service.
These providers may process information on our behalf in accordance with their services, our instructions, and applicable contractual or legal requirements.
Omniae is not responsible for the privacy practices of third-party websites or services that you independently access outside of the Service.
We may update this Privacy Policy from time to time.
If we make material changes, we may notify you through the Service, by email, or through another appropriate method.
The “Last updated” date at the top of this Privacy Policy indicates when the Privacy Policy was most recently revised.
If you have questions, concerns, or requests regarding this Privacy Policy or Omniae’s privacy practices, please contact us at:
Omniae LLC
Email: support@omniae.app